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Privacy Policy | Griham Healthcare
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Privacy Policy

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Griham Healthcare Private Limited (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the information you provide when you access our website and healthcare services.

By using our website, you consent to the practices described in this policy.

 

1. Information We Collect

We collect personal and non-personal information to deliver and improve our services. This may include:

1.1 Personal Information (Voluntarily provided by you):

  • Full Name
  • Email Address
  • Phone Number
  • Age and Gender
  • Residential Address (if provided)

1.2 Non-Personal Information (Collected automatically via website usage):

  • IP Address
  • Browser Type and Version
  • Operating System
  • Pages Visited and Time Spent
  • Device Information
  • Geolocation Data (if enabled)

 

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries and appointment requests
  • To process payments or billing if applicable
  • To improve the functionality and user experience of our website
  • To communicate with you regarding updates, and promotional offers (only if you opt in)
  • To comply with legal and regulatory obligations

We process personal data only when we have a legal basis to do so.

 

3. Legal Basis for Processing (Under Indian Law)

We process your personal data on one or more of the following legal bases:

  • Consent: When you give us clear consent to process your personal data.
  • Contractual Obligation: When data processing is necessary to fulfill services you have requested.
  • Legal Requirement: When we are legally obliged to collect and process data.
  • Legitimate Interest: When processing is necessary for our legitimate interests (e.g., to improve services) and does not override your rights.

 

4. Sharing and Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties.

We may share your information only in the following circumstances:

  • With internal professionals at Griham Healthcare to provide you with treatment or services.
  • With trusted third-party service providers who help us operate the website, conduct our business, or provide services to you (e.g., payment processors, IT support), under strict confidentiality agreements
  • To comply with legal obligations, such as court orders or regulatory requirements
  • In case of a business transfer, merger, or acquisition, your data may be transferred as part of the business assets

 

5. Data Security

We take the protection of your personal data seriously. Our security measures include:

  • SSL (Secure Socket Layer) encryption for data transmission
  • Restricted access to personal data to authorized staff only
  • Regular data backups and firewall protection
  • Secure servers and data storage infrastructure

However, while we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet is 100% secure.

 

6. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and collect analytics data. Cookies help us:

  • Understand user behavior and preferences
  • Remember login information (if applicable)
  • Analyze website performance and improve services

You can manage or disable cookies through your browser settings. Note that disabling cookies may affect certain features on our website.

 

7. Data Retention

We retain your personal information:

  • For as long as necessary to fulfill the purposes outlined in this policy
  • For as long as required by law.
  • Until you request deletion, subject to applicable legal requirements

 

8. Your Rights

You have the following rights regarding your personal data:

  • Right to Access – Request a copy of your personal data
  • Right to Rectification – Correct inaccurate or incomplete data
  • Right to Erasure – Request deletion of your data (subject to legal exceptions)
  • Right to Withdraw Consent – Withdraw previously given consent at any time
  • Right to Restrict Processing – Limit how we use your data
  • Right to Object – Object to the processing of your data in certain situations

To exercise any of these rights, please contact us using the information below.

 

9. Third-Party Websites and Links

Our website may contain links to external websites. We are not responsible for the content or privacy practices of these websites. We encourage users to review the privacy policies of any third-party websites they visit.

 

10. Children’s Privacy

Our website and services are intended for users above the age of 18. We do not knowingly collect or solicit personal data from minors. If we become aware that a child under 18 has submitted personal information, we will take steps to delete it promptly.

 

11. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. Any changes will be posted on this page with a revised “Last Updated” date. Continued use of our services after changes means you accept the updated policy.

 

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact: Griham Healthcare Private Limited (grihamhealthcare@gmail.com)